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Library service model for curriculum support: About the model

Introduction to curriculum support model

UNSW Library has developed an integrated service model for curriculum support.

The model is in response to the UNSW 2025 strategy for learning and teaching including DVC A priorities and the UNSW Integrated Curriculum Framework.

UNSW Library’s integrated approach to curriculum support further develops library systems, software, services and resources to support quality assured online and blended learning that has the student actively engaged in their learning and skills development.

UNSW Library guiding principles and frameworks

The Library service model for curriculum support is aligned with UNSW Library’s guiding principles – normalised, scalable, sustainable, digital, personalised and individualised where appropriate.

The principles and frameworks that guide UNSW Library’s service model are:

  • Design generic, deliver tailored – design generic building blocks, objects and services to deliver, through partnerships with Educational Developers and Teaching Academics, tailored packages and offerings.
  • UNSW Library’s threshold concepts – academic rules, pattern perception, time/outcome ratio, play + exploration, and systemic thinking. Threshold concepts "represent a transformed way of understanding, or interpreting, or viewing something without which the learner cannot progress. (Meyer and Land, 2003) Refer to Appendix A.
  • Council of Australian University Libraries (CAUL) digital dexterity framework - Digital dexterity is a critical component in the success of digital societies: it encompasses the “cognitive ability and social practice needed to leverage and employ various types of media, information and technology for advantage in unique and highly innovative ways that optimise personal and business value” (Gartner 2015, p.3). CAUL extends this definition to include active participation in all aspects of work and life in a digital world, so that people develop the skills, knowledge and understanding to help them live, learn and work in a digital society. This framework, based on the Jisc Digital capabilities framework, outlines the skills and capabilities that students will need to succeed in the workforce of the future. It is intended for institutions to adopt and adapt as needed.
  • Further to digital dexterity, consideration of transliteracy - its channel agnostic approach to moving across contexts, media and technologies, enabled through five capabilities - information and ICT capabilities, communication and collaboration, critical thinking and literacy and numeracy. These latter capabilities closely overlap with the four C’s of 21st century learning – communication, critical thinking, collaboration and creativity.
  • DTLOs will be created with universal design principles in mind and will be CC BY NC licenced.
  • Collection resources used to create objects and or course resources lists will comply with UNSW copyright requirements and obligations.

UNSW graduate capabilities

UNSW aspires to develop globally focussed graduates who are rigorous scholars, capable of leadership and professional practice in an international community.

The university has thus articulated the following Graduate Capabilities as desired learning outcomes for all UNSW students.

UNSW programs aspire to graduate:

  • Scholars capable of independent and collaborative enquiry, rigorous in their analysis, critique and reflection, and able to innovate by applying their knowledge and skills to the solution of novel as well as routine problems;
  • Entrepreneurial leaders capable of initiating and embracing innovation and change, as well as engaging and enabling others to contribute to change;
  • Professionals capable of ethical, self- directed practice and independent lifelong learning;
  • Global citizens who are culturally adept and capable of respecting diversity and acting in a socially just and responsible way. (UNSW Sydney, 2018)

Strategic priority

UNSW Library facilitates knowledge discovery, creation and transformation by UNSW students to support their development as rigorous scholars, capable of leadership and professional practice in an international community.

This is advanced through partnering with teaching academics, students and UNSW stakeholders to embed the service model and deliver leading practice in UNSW Library teaching and learning services and systems.


Link to the Leganto bibliography for the Library service model for curriculum support.