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ELISE | Informing your studies tutorial: ELISE FAQ

Frequently asked questions

General issues | Technical issues | Moodle issues

General issues

Do I have to complete the ELISE quiz?
Yes, if you are a commencing undergraduate or postgraduate coursework student at UNSW. That is, you have enrolled at UNSW for the first time, or have transferred to another program, and for Term 1, 2023 you are commencing one or more courses the week beginning February 13. The ELISE quiz will appear on your Moodle dashboard when it becomes available.
Some second or third year students transferring from another institution, i.e. first year at UNSW, are also required to complete the ELISE quiz.

If the ELISE quiz appears on your Moodle dashboard you must complete it.

When does the quiz have to be completed?
You must complete the quiz by the end of the 3rd week of your first term of enrolment.

What happens if I don't complete the quiz by the end of Week 3?
If you have not completed the quiz by the end of Week 3, you will be blocked from accessing the UNSW Enrolment service which will affect your ability to enrol in classes and drop subjects. If you are blocked, log in to Moodle and complete the quiz as soon as possible.  

I am a postgraduate coursework student and have commenced or transferred to a new program. Do I have to complete the ELISE quiz?
Yes, commencing a new program or transferring to a different program or degree is classed as being a commencing student so you will need to complete the quiz.

I am a UNSW Online student. When do I need to complete the quiz?
The ELISE quiz must be completed by the end of Week 1 of your first hexamester. 

I have deferred my studies this term. Do I have to complete the ELISE quiz?
If you have already passed the ELISE quiz you will not be required to complete it again. If you have not completed the quiz you will be required to do so when you return to UNSW.

How do I access the ELISE quiz?
Access the ELISE quiz via your Moodle account using your User ID and Password. You do not have to complete the quiz in one sitting.

How does the ELISE quiz work?

1. Optional ELISE lessons

When you access the ELISE course in Moodle, you will see four optional lessons: Define, Discover, Organise and Check. You can explore the lessons to learn more about studying at university. The pages in this ELISE tutorial are also available for more guidance.  

2. Mandatory ELISE quiz

Once you feel comfortable with the content, you will complete the mandatory ELISE quiz. You must score at least 80% (16/20) to pass. You will be prompted to keep attempting the quiz until you achieve a pass mark. 

In the quiz, you will answer 20 randomised questions. Each multiple-choice question allows 2 attempts to answer correctly. For true/false questions you have 1 attempt. You can leave the quiz at any time to review the lessons or tutorial, and the quiz will save your progress and take you back to where you left off. 

3. Give your feedback

Once you have completed the ELISE quiz, please complete the short feedback survey to help us improve ELISE. 

I think ELISE might be useful in the future for my studies. Can I access it again?
Yes. You can access the ELISE tutorial anytime.

 

Technical issues

What devices can I use?
For the best experience we recommend a desktop computer or laptop. However, mobile devices (tablets, mobiles etc.) can be used.

What are the recommended browsers?
For the best experience we recommend using Google Chrome.

I use a screen reader. Is the ELISE quiz compatible with screen readers?
Yes it is, but if you experience any difficulties contact the Library at elisequiz@unsw.edu.au.

For all other technical difficulties please contact the Library at elisequiz@unsw.edu.au.


Moodle issues

I can't find ELISE on my Moodle course list
For assistance contact the IT Service Centre
Email: itservicecentre@unsw.edu.au
Phone: (02) 9385 1333

How do I know if I passed the quiz?
A congratulatory message will appear on your screen once you pass the quiz. The pass grade will then be transferred to your student record. This can take 48 hours. Once the transfer is complete, ELISE will disappear from your Moodle course list.

I have passed the quiz but it is still showing in my Moodle dashboard.
Once you have passed the quiz you will need to wait up to 48 hours for the course to disappear from your list of courses in Moodle. If after this time the course is still showing in Moodle please email elisequiz@unsw.edu.au with all your details including zID.

I don't think I should be enrolled in the ELISE quiz
If you don't think you should be enrolled in the ELISE quiz contact the IT Service Centre
Email: itservicecentre@unsw.edu.au
Phone: (02) 9385 1333